Privacy Policy
House of Dhaaga (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thehouseofdhaaga.com/ (the “Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you place an order, create an account, contact us, subscribe to newsletters, or communicate with us through WhatsApp, Instagram, or email.
This may include: Full name, Email address, Phone number, Billing and shipping address, Order and transaction details, Payment information processed securely by third-party providers.
We may also automatically collect certain information such as IP address, browser type, device information, operating system, pages viewed, date and time of access, and referring URLs.
2. How We Use Your Information
We use your information to process and fulfill orders, communicate with you regarding purchases, provide customer support, improve our website and services, personalize your experience, send promotional communications (if opted in), prevent fraud, and comply with legal obligations.
3. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, improve functionality, and deliver relevant advertisements. You may disable cookies through your browser settings; however, some features of the Website may not function properly.
4. Sharing of Information
House of Dhaaga does not sell or rent your personal information.
We may share information with trusted third parties such as payment processors, shipping partners, hosting providers, analytics services, and advertising platforms strictly for business operations and service delivery.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only as long as necessary to fulfill business purposes, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have the right to request access, correction, deletion, restriction of processing, or withdrawal of consent for marketing communications. To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our Website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of such third-party websites.
9. Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. International Users
If you access our Website from outside India, your information may be transferred to and processed in India or other jurisdictions where our service providers operate.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.